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Veritas Press, Inc.
1805 Olde Homestead Lane
Lancaster, PA 17601

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800-922-5082
717-519-1974
info@veritaspress.com

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through Friday before Labor Day)

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Frequently Asked Questions

Returns & Exchanges

Orders & Shipping

    • Orders typically ship in 1-2 business days. When it does, you should receive a shipping confirmation email with a tracking number for your shipment.

    • Typically, if a change or cancellation is necessary, we can catch it within 24 hours of your order being placed. Contact our service team at (800) 922-5082 or email us at info@veritaspress.com to verify if your order can be cancelled.

    • We accept Visa, Mastercard, American Express, Discover, and check as forms of payment. Invoicing is available for our business accounts, subject to terms.

    • Veritas Press does not store your credit card data. We partner with an industry leading processor called Authorize.Net. Their Customer Information Management software allows you the freedom to re-use credit cards without re-entry or remove them entirely at your discretion.

    • In order to ensure the speed and safety of your order, we search for the best shipping option available.

    • When your order ships, you will be emailed a tracking number for your package.

Online Classes

    • Yes, we do offer self-paced course extensions for $25 per extra month needed. Simply email info@veritaspress.com with your name, the student's name, how many months you need, as well as the course that you would like extended and we will take care of it for you.

    • Yes, there is a way to unlock your self-paced course which would allow you to skip to any lesson in the course. If, however you choose to unlock your course, your student will not be able to be given a grade at the end of the course because of how the programming works. If you would like to unlock your course, just email info@veritaspress.com with your name, the student's name, as well as the course that you would like unlocked and we will take care of it for you.

    • If your self-paced course experiences any problems or stuck slides, please email us at info@veritaspress.com with your name, student name, and the course with a description of the problem, or you can always call us at 800-922-5082.